- Do my customers need an account?
- No. They open a link, review the quote, and accept with their name. No login, no app to download.
- Can I change every price and multiplier?
- Yes. The price book is yours: removal and trim tiers, the per-inch stump rate and minimum, every add-on, and each hazard multiplier.
- Can I quote from photos the customer sends?
- Yes. Add each tree, set its size and hazards, and attach their photos. The per-item photos ride on the quote and the PDF.
- What happens after the trial?
- The 14-day trial needs a card. When it ends you are billed for the plan you chose. Cancel anytime and keep access to the end of the period.
- Can my crew use it?
- The Crew plan includes five seats so estimators and leads can build and send quotes.
- Is the e-signature binding?
- It is a click-wrap record with the signer's name, timestamp, and a hashed IP. Check your state for what a signature requires on your contracts.
- Can I collect deposits?
- Deposit collection over Stripe is available on the Crew plan where enabled, so the deposit is locked before the crew rolls.
- Can I cancel anytime?
- Yes. Cancel from the billing portal; your access runs to the end of the paid period. There is a 14-day money-back window on your first paid invoice.